Our Covid-19 Policy
Other important stuff ……
Drink plenty of water leading up to the appointment. Bowen Therapy has shown to be more effective if the body as a whole is well hydrated.
Initial appointments include a compulsory consultation and physical assessment which may take up to 10-15mins depending on the complexity of the persons condition or health history. New clients are encouraged to arrive approximately 10mins prior to their appointment time to fill out health history forms.
Subsequent appointments also include a consultation and physical assessment but this tends to be a little shorter as the groundwork has already been done in the initial appointment session.
Aside from being a legal requirement, this process ensures the safety of our clients and helps the practitioner to formulate a treatment plan for the session in order to address the client’s concerns in a safe and effective manner. Your safety and wellbeing is of the utmost importance to us.
CANCELLATION POLICY (Including Rescheduling & Missed Appointments):
In most cases, 12-hour advance notice is required when cancelling or rescheduling an appointment. This allows the opportunity for someone else to avail themselves of our services.
If you are unable to give us the minimum 12-hours advance notice with rescheduling or cancelling an appointment, 50% of the appointment fee may be charged.
Missed Appointments (failure to show for an appointment) may incur a fee equal to 100% of the scheduled appointment fee.
It is at management’s discretion that the above fees will be applied.
This policy also applies to appointments scheduled to be paid with a gift certificate, or pre-paid multi massage packages.
Confirmation of an appointment is an acknowledgement of this cancellation policy.
– Prices may be subject to change without notice.